© 2019 by K's Positive Ltd

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CONTACT US TO CANCEL

We require 24-hours notice if you wish to cancel or reschedule your appointment. This allows reasonable opportunity for someone else to book this time slot.

If you are unable to give us the minimum 24-hours advance notice, and we are unable to fill your time slot, you will be charged the full amount of what would have been your treatment fee (this includes delayed or cancelled flights).

On the other hand, if we are able to fill “your” time slot with somebody else, you will not be charged for that missed appointment.

 

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment.

CHANGE BOOKING

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment.

CONTACT US

If you have cancelled your appointment in accordance with our cancellation policy, we will credit your client account here with us and you will be able to use this at a later date with no expiration.

CONCERNS? CONTACT US

We use eWay Payment Gateway for our online debit and credit card transactions. eWAY processes online credit card transactions for hundreds of New Zealand merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
Payments are fully automated with an immediate response.
Your complete credit card number cannot be viewed by us or any outside party.
eWAY is an authorised third party processor for BNZ. 
eWAY at no time touches your funds; all monies are directly transferred from your credit card to K's Positive.
The name that will appear on your statement is K's Positive Ltd